CERTIFIED-STRATEGY-DESIGNER PDF | CERTIFIED-STRATEGY-DESIGNER UPGRADE DUMPS

Certified-Strategy-Designer PDF | Certified-Strategy-Designer Upgrade Dumps

Certified-Strategy-Designer PDF | Certified-Strategy-Designer Upgrade Dumps

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Salesforce Certified-Strategy-Designer Exam Syllabus Topics:

TopicDetails
Topic 1
  • Value Design: This topic covers an effective challenge statement, the internal dynamics of the organization, the key external context for innovation, and strategic directions.
Topic 2
  • Leveraging Adjacent Roles
  • Skills: It is all about knowledge and skill infusions that are needed to create a vision, different technical and business capabilities, and a roadmap for implementation.
Topic 3
  • Tools and Artifacts: It focuses on high-level Salesforce capabilities, methods of co-creation, and the criteria for feasibility, desirability, and viability.
Topic 4
  • Intangible Deliverables: The topic includes sub-topics about key relationships that are essential for solving the challenge statement, the best presentation techniques for communicating a vision, and the tools for productive cross-discipline collaboration.

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Salesforce Certified Strategy Designer Exam Sample Questions (Q126-Q131):

NEW QUESTION # 126
The strategy designer is creating a new loyalty program for Cloud Kicks and wants to map the key people who may influence or be impacted by the program.
Which mapping process should the designer use to achieve this goal?

  • A. Ecosystem Mapping
  • B. Service Mapping
  • C. Journey Mapping

Answer: A

Explanation:
Ecosystem Mapping is an appropriate tool for identifying key stakeholders, influencers, and entities that will interact with or be affected by the new loyalty program. This method helps in visualizing the broader context and relationships within the program's ecosystem, aiding in strategic planning and stakeholder management.


NEW QUESTION # 127
A car company gathers insights from recent buyers that reveal people are not sure whether buying electric vehicles helps the environment. A strategy designer from the car company developed this challenge statement:
"How might we make electric car buyers feel confident they are having a positive impact on theenvironmentby choosing our vehicles?" Which business goal is aligned with this challenge statement?

  • A. Increase overall electric vehicle sales by 20% annually
  • B. Increase online engagement with the company marketing site
  • C. Increase positive environmental impact brand awareness

Answer: C

Explanation:
Explanation
The business goal that is aligned with this challenge statement is to increase positive environmental impact brand awareness. This goal reflects the desired outcome of making electric car buyers feel confident they are having a positive impact on the environment by choosing the company's vehicles.
References:https://trailhead.salesforce.com/en/content/learn/modules/salesforce-strategy-designer-certification-p


NEW QUESTION # 128
Cloud Kicks (CK) has gone through a comprehensive redesign of its internal sales process to better embed it into the capabilities of Sales Cloud. CK's executive stakeholders are concerned there will be limited adoption by the sales team, as Sales Cloud is too new to them and their processes were mostly based on guided documents within Excel.
Which approach should the strategy designer recommend to aid the sales team in onboarding to SalesCloud?

  • A. Use In-App Guidance and invest in change management.
  • B. Customize Sales Cloud to mimic existing sales process.
  • C. Sync an Excel file with Salesforce Connect.

Answer: A

Explanation:
Explanation
The strategy designer should recommend using In-App Guidance and investing in change management to aid the sales team in onboarding to Sales Cloud. In-App Guidance is a feature that allows creating prompts and walkthroughs within Salesforce to guide users through new features or processes. Change management is a process that involves planning, communicating, and supporting users through organizational changes, such as adopting new technologies or workflows.
References:https://trailhead.salesforce.com/en/content/learn/modules/salesforce-strategy-designer-certification-p


NEW QUESTION # 129
Cloud Kicks has designed two new features for its online shopping experience. Feature A is a tracker to show existing customers when their footwear will arrive, feature B gives the option to invite friends to purchase, too, focusing on acquiring new customers. Which criteria should the strategy designer use to determine which feature to build first?

  • A. Resourcing and budget
  • B. Value and effort
  • C. Outcome and bandwidth

Answer: B

Explanation:
The criteria that the strategy designer should use to determine which feature to build first is value and effort. Value and effort are two dimensions that can help evaluate and compare features based on their impact on achieving the desired outcomes and their difficulty or complexity to implement. Features that have high value and low effort are usually prioritized, while features that have low value and high effort are usually deprioritized or eliminated. Outcome and bandwidth or resourcing and budget may not be sufficient criteria for determining which feature to build first, as they do not account for both value and effort.


NEW QUESTION # 130
A cross disciplinary team is starting a new design initiative for Cloud Kicks, and the strategy designer is loading the effort.
What is one way to increase the team's psychological safety to encourage productive collaboration?

  • A. Ask everyone to share a personal experience.
  • B. Ask everyone their expected level of project involvement.
  • C. Ask everyone to introduce themselves via title and greatest success

Answer: A

Explanation:
One way to increase the team's psychological safety to encourage productive collaboration is to ask everyone to share a personal experience, as this helps build trust, empathy, and rapport among team members. Asking everyone their expected level of project involvement or introducing themselves via title and greatest success may not foster psychological safety, as they may create hierarchy, pressure, or competition.


NEW QUESTION # 131
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